Job Descriptions

To control and supervise the issues and recording of keys and bleeps to Floor Supervisors, Maids, PA Cleaners, and House Porters. To assist in the training of all housekeeping inventories as required. To liase with Reception/Duty Manager regarding room status. To inform management of any matter relating to the security of Hotel, Staff and Guests property. To check staffing levels each day in the absence of the executive Head Housekeeper, making sure occupancy is checked with reception. To ensure that potential and existing health and safety hazards are reported promptly to the appropriate departments e.g. Maintenance, Management and Executive Head Housekeeper. To ensure smooth hand over to evening staff. To contact guests when requested by Duty Manager, to welcome and let them know of our existence, in the absence of the Head Housekeeper. To receive calls from other departments, and management with regards to departmental queries. To attend all Housekeeping meetings as requested. In the event of an emergency to follow instructions as per the company’s policies and procedures. To order purchase requests for Housekeeping . To carry out departmental appraisals

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