Job Descriptions

• Leading consistent activity of Logistics operation related to, but not limited to, planning, order processing, work processes improvements, receiving, facilities, personnel issues, operational issues; as well as monitoring operational process and procedures adherence to prevent service failures; and managing smooth flow of logistics operations at all time. Fully understand, drive and promote company s vision, culture and values. • Ensure that all aspects of the service-level agreement negotiated in the logistics contract with the client are always met. • Closely liaise with Sales department and customers, as well as coordinate with regions, to ensure the customers SLA needs are met by the distribution of shipments through the Logistic system. • Ensure all personnel within department are aware of their individual KPIs, in-process measures, and daily review results of those KPIs and in-process measures. • Develop and implement tools, system, and processes for logistics department. • Set performance targets for processing of Orders / Stock shipments, measures, and take corrective action to achieve goals / targets. • Exercise control of staff by authorizing vacation, overtime, incentives, disciplinary action, etc. to achieve team goals / targets. • Monitor and control overall team performance by reviewing regularly the day to day performance information through meetings, reports, walkthroughs and observations. • Ensure compliance to safety and security standards, as well as verify all safety- and quality-related programs are rolled out and implemented to all pertinent areas. • Ensure business unit follows a continual improvement policy within the company policy and procedures to meet ISO requirements, as well as discuss enhancements and processes with team to achieve continual improvement related to business and personal goals.

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