Job Descriptions

Job Description • Define the company's ecom strategic roadmap, and develop business plans and build the organization structure. • Lead the end-to-end ecom operations - including order management, product delivery, customer service • Collaborate across functions to drive customer acquisition (online-offline and vice versa), improve online shopping experience (UI/UX) and optimize traffic conversion capabilities • Forming and executing the right strategic and tactical business plans to drive the E-Commerce business. • Managed the P&L of the division and making sure the budget is forecast correctly, setting up monthly goals and optimizing to maximize return on spend • Managing and monitoring orders, sales, and shipments. • Implement industry best practices and develop the current team to the next level. • Working hand in hand with the digital marketing team and vendors to drive performance and awareness. • Identify new opportunities to grow the business beyond current organizational thinking. Requirements The Successful Applicant • 8 to 10 years of e-commerce operations experience with multi-countries and/or multi-brand experiences. • Omni-channel management experience is mandatory • Proven leadership and team management experience • Strong commercial acumen with gravitas in managing dynamic and senior stakeholders • Proven experience in managing E-commerce channel and operations • Extensive knowledge of E-commerce technology and analytics • Strong leadership skills and an excellent communicator • Strong commercial and business acumen

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