Job Role:
• Manage clients’ journey through the renewal process
• Follow up on payments on all unrenewed/AWOL clients
• Always develop customer loyalty through exceptional customer service and rewarding long-standing customers with the benefit
• Answers phone calls and all other types of communication such as SMS, WhatsApp, etc.
• Maintain accurate customer contact records within Zoho CRM – Website, social media page, number of visas in the company, business activity, issues that have arisen
Requirements
• Open to EUROPEAN and ARABIC candidates
• Bachelor’s degree in any related field, Master’s Degree is an advantage
• Minimum 3 years of work experience in a similar role, preferably in the business setup industry
• Knowledgeable in business setup industry (Mainland and DED)
• Proven track of record in the renewal process and client management
• Fluent in English, oral and written with exceptional negotiation skills
Disclaimer: Omanjobs.om is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.
RTC-1 Employment Services
RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.