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  • Jobseeker Employer Fresh graduate / Trainee Recruitment Consultant
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  1. Home
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  3. Assistant Manager - Club Lounge

Assistant Manager - Club Lounge

Posted: 10 April, 2021
  • UnitedArabEmirates,
  • 0-5 Years
  • Any
  • Other

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Job Descriptions

    - To manage any guest complaint in a professional manner, by resolving it and making sure the guest is satisfied, and recording it. - To call the FOM, DOR or the HM for advice in serious cases or if an approval is required. - To be fully aware of and to report all guest comments or complaints. - To collect all profile details of any Club Millesime VIP one week prior to arrival and to ensure a daily update of the guest preferences on the PMS. - To double check details of all Club Millesime reservations 24 hours prior to arrival and to follow every content. - To personally supervise the Club Millesime VIP arrival (room block, room inspection, amenities) & welcome kit (international newspaper and welcome letter), as well as coordination with airport representative & Limousine driver. Requirements - To ensure that the Senior Management is aware of all Club Millesime VIP arrivals. - To control registration cards after check in, cashier closures, rebate, paid out, bucket checks, ensuring that the audit and financial procedures are respected. - To daily review the Club Millésime logbook and to sign it. - To offer assistance at any time in the operations and to monitor, highlight and suggest improvements on any dysfunction.

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AccorHotels

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents. We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making Feel Welcome resonate as the finest hotel promise. From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

    Job Overview

  • Gender

    Male/Female
  • Career Level

    Executive
  • Industry

    Hotels / Hospitality
  • Experience

    0-5 Years
  • Qualification

    Other

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