Job Descriptions

- Provide excellent customer service - Address emails coming to company public email address - Building and maintaining strong, long-lasting customer relationships - Document all concern areas, scope and get signed off from customer - Answering phones in a professional manner and act as first point of contact for leads - Support Sales Manager and collaborate with team members for better results - Update calendars and schedule meetings and appointments - Conduct due diligence of every leads on daily basis - filter and tracking of all calls - Qualify the leads based on budget, customer, authenticity of the lead, delivery timeline - Sell technical solutions to the customer with professionalism and enthusiasm - Understand the complete scope of work from sales manager or evaluate client needs - Research best practice methodology & previous projects - Prepare comprehensive proposal with detailed timeframe and project details - Prepare contracts - Prepare minutes of meeting and share it with relevant stakeholders - Conduct meetings with clients for explaining contracts and proposals - Daily, weekly and monthly reporting - Fill in tracking sheets and CRM reporting

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