Job Descriptions

Description * Liaise with senior management to design the company's long term strategy road map, involving pricing and proposition, segmentation, maximising customer value and integrating customer insights. * Work collaboratively with sales and marketing teams to drive digital campaigns focused on increasing traffic through the company's online and offline channels. * Play a key role in enhancing customer digital experience by collaborating with the marketing and technology teams and overseeing the functioning of the digital member care division. * Oversee the design and delivery of strategy for the company's e-commerce channel, keeping in mind the company's technical and budget requirements. * Ensure digital best practices are utilised to develop and execute the offline sales channel, allowing for a smooth customer experience.

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