Job Descriptions

The Role: To be part of technical account management team under ICT&TAM Unit, speak the technical language and design the solutions based on customer requirements, look after new ICT technologies to cover ICT market demand, support all TAMs and KAMs in B2B to work on the ICT opportunities and to close the leads. Work internally with FT presales and ICT B2B Marketing team on technical proposals, support on generation new opportunities from existing customer base and new customers from Kuwait Market related to present ooredoo ICT portfolio. Key Accountabilities & Activities: - Supporting the TAMS & KAMs across all the depts. during the client interaction or any kind of meetings - Understanding the Client technical requirements. - Design the initial solution and work with presales team on final design and BOQ - Assisting the TAMs & KAMs across ooredoo , FT , Phono on the technical details related to the ICT services and to explore other business opportunities related to new technologies - Coordinate with the TAMs for presenting ooredoo ICT portfolio - The Job requirement will require to visit customer time to time for better understanding & supporting on premises - Understand competition situation in the market and updates to internal team. - Work Internally with Technology team and B2B ICT marketing team on developments of network and solution - Increase the ICT business growth by generation the technical solutions, design and proposals, and creating new business opportunities from the market. - Evaluate customers requirements, focus on developing and provide solutions can generate more revenue inside B2B - Follow up with all TAM, KAMs and their clients technically for the submitted proposals, review the feedback and if any changes to be applied - Work internally with Presales , Data Center and ICT Marketing Team to insure the full understanding of Clients technical needs and internally coordinate and support TAM Generate the solutions and proposals

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