Job Descriptions

Role Purpose: Handle day to day activities of wireless planning, installation & support in the Radio Systems Department and working with the other concerned FT departments, Ooredoo teams & vendors to ensure that the given tasks are completed end to end systematically & as per the KPI. Key Accountabilities & Responsibilities: - Handle all the wireless installations as per the KPI. - Ensure the service and the related civil work have been completed as per the standards. - Handle the systems' activities and ensure they are closed on time. - Handle the sites survey requests. - Provide wireless proposals to the Engineering team. - Planning of the wireless solution for MW & WIFI services - Responding to TTs in a timely manner. - Provide 2 nd level support for NOC team. - Attend to the customer's premises and fix the raised issue. - Follow up with vendors & 3rd parties on the assigned tasks. - Provide first level support to get the assigned tasks completed. - Audit the vendor's work and ensure the task has been done as per the standards. - Extract the data reports of the assigned tasks from the systems to handle the day to day activities. - Update data base reports of the provided wireless services, wireless proposals and provide them the Radio systems Manager.

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