Responsibilities:
• Serves customers by providing product and service information and resolving product and service problems.
• Opens customer accounts by recording account information.
• Maintains customer records by updating account information.
• Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
• Prepares product or service reports by collecting and analyzing customer information.
• Contributes to team effort by accomplishing related results as needed.
• Very good communicator in English and Arabic.
• Excellent customer service skills.
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Job Overview
Gender
Male/Female
Career Level
Executive
Industry
Retail
Experience
Years
Qualification
Other
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