Job Descriptions

Operations: • Maintain and improve QSC standards in restaurants. • Ensure good results in visitations. • Consistently monitor and track KPIs to meet targets • Support store teams to drive maximum customer satisfaction and track results for continuous improvements through Guest Track. • Build Capability of store teams for enhanced productivity and efficiencies Sales & Profit: • Increase sales by setting Local Restaurants Marketing plan and go help in its execution. • Set a challenge for restaurant managers to increase sales thru Guests’ satisfaction and build of loyal customers. • Monitor the P&L of each store and make sure the controllable are well managed. • Spot Check visitations for inventory count and for petty cash to look for any discrepancies and take correct actions. • Encourage and push the sales for all promotional items and set a bonus to create challenge. • Look for new possible locations for expansion of the brand. • Continuously explore new sales building opportunities and cost saving ideas • Maximizing sales for all sales channels for stores within the allocated area People Development: • Ensure that all managers &staff are trained to the required standards. • Provide training & development plans for all and ensure completion. • Conduct Managers Appraisals. • Conduct regular meetings for her managers to set common goals. • Delegate keys tasks to managers to maximize their potentials.

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