Job Descriptions

Responsibilities • Meet guests when they arrive and getting them settled in their rooms • Anticipate guests’ needs by learning their preferences, allergies, dislikes, etc. • Have a thorough understanding of all spirits and specialty foods in stock • Assess and restock beverages collections as necessary • Serve meals and pour drinks for guests • Communicate with housekeeping to ensure rooms are cleaned at the most convenient time for guests • Run errands for guests when necessary • Ensure guests’ rooms are clean and tidy up when necessary • Recommend and arrange amenities for guests • See guests off when they check out • Remain well-groomed at all times • Keep up-to-date on all hotel policies on safety and hygiene • Perform all duties with discretion, professionalism and a pleasant demeanor

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